Shipping Policy
Last Updated: July 2026
Thank you for choosing Dakloni. We are committed to delivering premium-quality spices, dry fruits, makhana, grocery essentials, and other food products safely and on time. This Shipping Policy explains how we process, ship, and deliver your orders.
Order Processing
- Orders are typically processed within 1–2 business days after successful payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- During festive seasons, promotional campaigns, or periods of high demand, order processing may take slightly longer.
Shipping Coverage
Dakloni currently delivers to most locations across India through trusted courier and logistics partners.
If your delivery location is outside our serviceable areas, our customer support team will notify you regarding available options.
Delivery Timeline
Estimated delivery time depends on your location:
- Metro Cities: 2–5 Business Days
- Tier 2 & Tier 3 Cities: 3–7 Business Days
- Remote Locations: 5–10 Business Days
Delivery timelines are estimates and may vary due to courier operations or unforeseen circumstances.
Shipping Charges
Shipping charges are calculated during checkout based on:
- Delivery location
- Order value
- Product weight
- Ongoing promotional offers
From time to time, Dakloni may offer Free Shipping on eligible orders as part of promotional campaigns.
Order Tracking
Once your order is shipped, you will receive:
- Order confirmation
- Shipping confirmation
- Tracking ID/AWB Number
- Courier partner details
You can use the tracking information to monitor the delivery status of your order.
Delivery Attempts
Our courier partners will usually make multiple delivery attempts.
If delivery cannot be completed due to:
- Incorrect address
- Customer unavailable
- Incorrect contact information
- Refusal to accept the package
the order may be returned to our warehouse. Additional shipping charges may apply for re-delivery.
Damaged or Tampered Packages
Please inspect your package at the time of delivery.
If you notice:
- Damaged packaging
- Tampered seals
- Missing products
- Incorrect items
please:
- Take clear photographs of the package.
- Inform the delivery partner immediately (if possible).
- Contact Dakloni customer support within 24 hours of delivery.
We will investigate the issue and provide an appropriate resolution in accordance with our Return & Refund Policy.
Delayed Deliveries
While we strive to deliver every order on time, delays may occur due to factors beyond our control, including:
- Severe weather conditions
- Natural disasters
- Public holidays
- Government restrictions
- Transportation disruptions
- Courier partner delays
We appreciate your patience and will make every effort to keep you informed of any significant delays.
Incorrect Shipping Information
Customers are responsible for providing accurate:
- Name
- Shipping address
- Mobile number
- PIN code
Dakloni is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information.
International Shipping
Currently, Dakloni ships within India only.
If we begin offering international shipping in the future, this policy will be updated accordingly.
Order Cancellation
Orders may be cancelled before they are dispatched.
Once an order has been shipped, it cannot be cancelled. If eligible, customers may request a return or replacement in accordance with our Return & Refund Policy.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Dakloni
Email: info@dakloni.com
Phone: +91 93031 86480
Website: https://shop.dakloni.com
Our Commitment
At Dakloni, we are dedicated to delivering premium-quality products with care, freshness, and reliability. Every order is carefully packed to ensure it reaches you in excellent condition, providing you with a smooth and satisfying shopping experience.