Terms & Conditions

Last Updated: July 2026

Welcome to Dakloni. These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree, please refrain from using our website.

1. Acceptance of Terms

By using this website, you confirm that you are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian. Your continued use of the website signifies your acceptance of these Terms & Conditions.

2. Products & Services

Dakloni offers premium-quality spices, dry fruits, makhana, grocery essentials, and related food products.

We make every effort to ensure that product descriptions, images, pricing, and availability are accurate. However, errors or updates may occasionally occur, and we reserve the right to correct them without prior notice.

3. Orders

When you place an order:

You agree that all information provided is accurate and complete.
Orders are subject to acceptance and product availability.
Dakloni reserves the right to cancel or refuse any order for reasons including suspected fraud, pricing errors, or stock unavailability.
You will receive an order confirmation only after successful placement of your order.

4. Pricing

All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.
Prices may change without prior notice.
Applicable taxes and shipping charges, if any, will be displayed during checkout.
In the event of a pricing error, Dakloni reserves the right to cancel or modify the order after informing the customer.

5. Payments

We accept secure online payments through trusted payment gateways, including:

UPI
Credit Cards
Debit Cards
Net Banking
Digital Wallets
Cash on Delivery (where available)

Dakloni does not store your complete payment card details.

6. Shipping & Delivery

Delivery timelines are estimated and may vary depending on your location.
Delays caused by logistics providers, weather conditions, natural disasters, or other unforeseen circumstances are beyond our control.
Customers are responsible for providing accurate shipping information. Dakloni is not liable for delays or failed deliveries caused by incorrect address details.

7. Returns & Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy.

Customers should review the policy before placing an order.

8. Product Quality

Dakloni is committed to delivering fresh, hygienically packed, and premium-quality products.

As many of our products are natural food items, slight variations in color, texture, aroma, size, or appearance may occur. Such natural variations do not constitute product defects.

9. User Responsibilities

You agree not to:

Use the website for unlawful purposes.
Provide false or misleading information.
Attempt unauthorized access to our systems.
Upload malicious software or harmful code.
Copy, reproduce, or misuse website content without written permission.

10. Intellectual Property

All website content, including:

Logos
Images
Graphics
Product photographs
Videos
Text
Product descriptions
Designs
Icons
Trademarks

is the intellectual property of Dakloni or its licensors and is protected under applicable copyright and trademark laws.

No content may be copied, reproduced, modified, or distributed without prior written permission.

11. Limitation of Liability

Dakloni shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:

Use or inability to use the website.
Delays in delivery.
Product availability.
Website interruptions.
Third-party service failures.
Technical errors beyond our reasonable control.

Nothing in these Terms limits any rights available to consumers under applicable law.

12. Third-Party Links

Our website may contain links to third-party websites or services.

Dakloni is not responsible for the content, privacy practices, or policies of those third-party websites. Accessing such websites is at your own risk.

13. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Changes to These Terms

Dakloni reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice.

Updated versions will be posted on this page with the revised effective date.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or purchases made through it shall be subject to the exclusive jurisdiction of the competent courts in India.

16. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Dakloni

Email: info@dakloni.com

Phone: +91 93031 86480

Website: https://shop.dakloni.com

Thank You for Choosing Dakloni

We appreciate your trust in Dakloni. Our mission is to provide premium-quality spices, dry fruits, makhana, and grocery essentials with authenticity, freshness, and exceptional customer service.